Return & Exchange
2-6 working days within Sweden free, safe and trackable shipping includes when ordering over 500 SEK. A shipping fee for a safe and trackable delivery of 49 SEK will be added to orders within Sweden under 500 SEK.
5-9 working days for worldwide shipping. A shipping fee for a safe and trackable delivery of 130 SEK (about € 13) will be added to orders outside Sweden. For countries outside EU, local taxes and fees can be added, these will be paid by customer.
DSAINTS within Sweden = DHL service point
DSAINTS outside Sweden = DHL parcel connect or DHL express
In order to make a return, we need to receive your return within 14 days from the date you recived it.
Feel free to keep only the pieces you want and return full set or just the top or bottom in its original condition, i.e. unused, all tags and hygienic seal. If full return on your order the DSAINT mini bag will follow in your return. Kindly put on your return sticker on your package and leave to your nearest DHL service center. Price for return= 55 SEK
The cost for returns is not covered by DSAINT.
If you wish to change size, design or color of your DSAINTS (top and/or bottom), please place a new order and make a return on your products.
The cost for exchanges is not covered DSAINT.
Please note that we are unable to be held liable for any loss of your DSAINTS being sent to us. We recommend that you use a postal service that gives you possibility to keep record of the tracking details.
We hope this will not happen, but If you have complaints on your DSAINTS, please contact our customer service firstname.lastname@example.org and we will assist you and fix your problem as quickly as possible.